Privacy Policy

To ensure full transparency about how we collect and process your personal information:

We want you to be able to make informed decisions about how your Personal Data is used and processed. That is why we created this website. To support this, we use a range of methods and procedures to provide you with relevant information about the handling of Personal Data.
Where we believe you need specific details, we will provide them at the appropriate time.
If you have any questions, we will be pleased to assist and provide any clarification you may need, subject to any legal limitations. You can contact us by email at the address below: info@quilvoxgainport.com

Personal Data will be used solely for the purposes set out in this Policy.

We may process your Personal Data for a variety of purposes, including providing you with access to the website, connecting you with third-party trading platforms (the 'Services'), improving the site, safeguarding our rights and interests, supporting the maintenance and delivery of the Services, complying with applicable legal and regulatory requirements, and carrying out administrative and business operations necessary for the provision and use of the Services.
We also process Personal Data to better understand your preferences and needs.

To use important tools that help protect your rights in relation to Personal Data:

To help you exercise your rights, we have dedicated resources in place. Please contact us at any time to request access to your Personal Data. We can correct or delete your data, stop processing it for specific purposes or altogether, and transfer it to you or to another party. We will do our best to accommodate your request.

Keep your personal data secure:

Although no system can guarantee absolute security for your Personal Data, we remain committed to using a range of measures and technologies to help keep it protected.
Our Privacy and Security Policy is comprehensive.

1. The Scope?

This policy explains what types of Personal Data the Company collects about individuals, how that data is processed, when it may be shared with third parties, and the measures in place to keep it secure.
This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or indirectly, including through additional information that we hold or can reasonably access.
In this Policy, "processing" refers to any operation involving the collection or use of Personal Data. This includes handling, organising, structuring, and storing Personal Data.
Our services are intended for a general audience and are not designed for anyone under the age of 18. We do not knowingly collect information from, or permit the use of our services by, anyone under 18 years old. If we become aware that we hold information relating to a child, we will delete it as promptly as possible.

2. What Personal Data Do We Hold About You?

When you use our services and channels or visit our website, we collect Personal Data. In some cases, we may ask you to provide your Personal Data directly. In other cases, we collect it by monitoring how our services or service channels are used, or by receiving your information from our third-party partners.

3. You are not required to provide personal information to the company, along with the consequences of not doing so.

However, you are not required to provide us with any personal data. In some cases, if you choose not to provide certain personal data, we may be unable to deliver the Services or users may be prevented from accessing the website.

4. What Personal Data do we collect? When you visit our website, we may collect the following personal information:

This includes information about your online activity records, traffic data (including your IP address, the date and time of access), your selected language, software error logs, the type of browser used, and details about the device you used. The information collected is not personal information and cannot be used to identify you.
Personal Data We receive from you: any personal data you choose to provide to Us when you connect through Us to a third-party online trading platform.
Personal information you provide directly to third-party platforms to enable trading: this information includes your full name, address, telephone number, and email address.

5. Legal basis and reasons for processing personal data

6. Disclosure of Personal Data to Third Parties

The Company may also share Personal Data with third-party service providers that support our operations, including hosting and storage providers, IP address processing providers, and user experience analytics providers.
You may also request that we share specific Personal Data relating to you with third-party trading platforms. In such cases, we will provide the Personal Data you have supplied to us to those third-party trading platforms. Any use of your Personal Data by those platforms will be governed by their own privacy policies. Your Personal Data may be shared with more than one trading platform.
The Company may share Personal Data with affiliated entities or business partners where this helps us maintain, improve, and develop the products and services we provide to our customers.
Where necessary to protect the rights of third parties or assets, the Company may disclose Personal Data to regulatory, local, or other official authorities.
We may also share your Personal Data with prospective investors, purchasers, or lenders to the Company or to any other company within the group, if such disclosure is connected to the same transaction, including any transfer or sale of assets of the Company or another group company, or as part of a merger, restructuring, consolidation, or insolvency process involving the Company or any other business within the group.

7. Third-party cookies and services

We may use third-party services, including advertising providers on our website and analytics companies. These providers may also use cookies or similar technologies.
Cookies are small text files placed on your device whenever you visit or access the website. They help collect information about your preferences and browsing activity so we can improve your user experience, remember your settings, and tailor the products and services that may be of interest to you. Cookies are also used for statistical and analytical purposes.
Some of the cookies we use are session cookies. These are temporary files stored on your device and remain active only until you close your browser. We also use persistent cookies. These stay on your device for a period of time after your browser is closed. They help the website recognise you as a returning user and make it easier for you to access the website again.

Types of Cookies:

We may use them according to their intended purpose:

ONLINE TRACKING NOTICE
This service does not currently respond to do-not-track signals.
8. How we retain your personal data

The Company will keep your Personal Data for as long as needed to fulfil the purpose for which it was collected, as set out in this Policy, or for any longer period allowed under applicable laws, regulations, internal policies, or binding requirements.
We will share your information with third-party trading platforms for a period of 12 months. If you give your consent, we will continue sharing your data for a further 12 months.
We review the Personal Data we hold on a regular basis to make sure it is no longer retained once it is no longer required.

9. Transfer of personal information to a third country or an international organisation

10. Protection of Personal Data

We have implemented appropriate organisational and technical measures to protect Personal Data, including safeguards against its accidental or unlawful destruction, loss or alteration.
While we take reasonable steps to secure your Personal Data, we cannot guarantee that its security will always be maintained without interruption or error. We shall not be liable for any indirect, incidental or consequential loss or damage arising from the use or disclosure of Personal Data, including, without limitation, disclosure resulting from transmission errors, unauthorised access by a third party, or any other cause beyond our reasonable control.
Where required by law or in circumstances beyond our control, we may need to disclose your Personal Data to third parties, such as public authorities. In such cases, we are not responsible for the level of security applied to your Personal Data by those third parties.
Personal Data cannot be transmitted over the internet in a completely secure manner. The Company cannot guarantee the security of any Personal Data you send to Us online.

11. Links to third-party websites

The website may include links to third-party websites and applications. These websites and applications are not under the Company's control or supervision. We are not responsible for the collection or processing of Personal Data by such websites or applications. This Policy does not apply to any actions carried out through those websites or applications.
If you choose to visit any third-party website or application, we recommend that you read its privacy policy before accessing or using it. We also encourage you to consider carefully before providing any Personal Data to such third parties.

12. Changes to This Policy

Before visiting any third-party website or app, we recommend that you review its privacy policy before deciding whether to access or use it. We also advise you to consider this before sharing any Personal Data with them.

13. Your rights regarding your personal information

You have the right to ask us to confirm whether we collect and process Personal Data about you, to correct any inaccuracies, and to delete any Personal Data that we no longer need. You may also request that we limit certain types of processing of your personal information.
If you are a resident of the EEA, please refer to this page:
These rights apply to the Personal Data you provide to us. To exercise any of these rights, you may contact us by email at the address below.
Access rights
The Company can confirm whether Personal Data relating to you is being processed. If it is, you have the right to access your Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. If you request it, the information will be provided electronically.
Your right to access Personal Data must not adversely affect the rights and freedoms of others. If fulfilling a request would prejudice another person’s rights and freedoms, the Company may refuse the request or limit the extent to which it can comply.
Right to rectification
The Company may correct inaccurate Personal Data. You also have the right to request that incomplete Personal Data concerning you be completed, taking into account the purpose of the processing.
Right to erasure
This right applies in the following circumstances: (a) the Personal Data is no longer needed for the purpose for which it was collected or processed; (b) you withdraw your consent and there is no other legal basis for the processing; (c) you object, for reasons relating to your particular situation, to the processing of Personal Data concerning you where that processing is based on legitimate interests pursued by us or by a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased in order to comply with a legal obligation applicable to the Company.
This right does not apply where processing is necessary (a) to comply with a legal obligation under applicable law; or (b) for the establishment, exercise, or defence of legal claims.
Processing restrictions
If you dispute the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data.
Where processing has been restricted, the Personal Data may only be stored unless you give your consent, or where it is necessary for the establishment, exercise, or defence of legal claims, to protect the rights of another natural person, or for reasons of important public interest.
Right to data portability
Where processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the right to receive the Personal Data you have provided to the Company.
You also have the right to request that your Personal Data be transmitted directly from the Company to another controller, where this is technically feasible. Exercising your right to data portability does not affect your right to erasure. This right must not adversely affect the rights and freedoms of others.
Right to object
You have the right, at any time, to object to the processing of Personal Data concerning you where that processing is based on legitimate interests pursued by the Company or a third party. This includes profiling based on those legitimate interests. If we demonstrate compelling legitimate grounds for processing that override your rights, freedoms, and interests, or if the processing is required for the establishment, exercise, or defence of legal claims, we may continue the processing.
In relation to direct marketing, you have the right at any time to object to the processing of Personal Data concerning you.
Right to withdraw consent
You may withdraw your consent to our processing of your Personal Data at any time. This will not affect the lawfulness of any processing carried out before your consent was withdrawn.
You have the right to lodge a complaint with a supervisory authority.
You may submit a complaint to a supervisory authority responsible for protecting individuals’ rights in connection with the processing of Personal Data.
Applicable laws may limit your rights in relation to Personal Data concerning you, as described in this section 13.
We will provide the information requested under the rights set out in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two additional months where necessary, depending on the nature of the request and the number of requests received. If an extension is required, we will inform you within one month of receiving your request and explain the reasons for the delay.
Unless otherwise provided under section 13 of applicable law, the information you request under your rights in section 13 will be provided free of charge. However, if a request is manifestly unfounded or excessive, particularly because it is repetitive, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the action requested. We may also decline to act on the request.
If we have reasonable doubts about the identity of the person making the request, the Company may ask for additional information to verify that identity.